BIOGRAPHY

25 years of Mediation, Training, and Facilitation Experience

  • 1995 – mediation training through UC Berkeley Extension Program
  • 1996 -1998 – Sonoma State UniversityConflict Resolution Certification Program
    • Cross cultural conflict, community mediation, divorce mediation, organizational development and conflict/change management
  • 1998 – 2000
    • Volunteer mediator & staff trainer RECOURSE CA Community Mediation Center
      • VORP trainer – juvenile offender diversion mediation program
    • USPS REDRESS trainer and mediator (until 2014)
    • Volunteer community dialogue facilitator with Romani refugees (from Kosovo/Macedonia) in Germany and Italy
    • Co-founder/director, Voice of Roma, nonprofit educational, cultural arts and refugee assistance organization (until 2009)
    • Founding partner – Transformative Communication Services; private practice mediation, training and facilitation (until 2004)
  • 2002 – present
    • Internationally: Transformative Mediation trainer in the Netherlands: ADR Institute, CVC training institute, VFAS – Family Mediation Association, UVA University of Amsterdam, (employment/social service org) (healthcare mediators) regional mediator associations, neighborhood mediation program), DHHS
    • Nationally: USPS, U.S. Forest Service, Transportation Security Administration & other FOH programs, Lumetra- Medicare Mediation Program
    • CA Counties and Municipalities: multiple departments and agencies – Sonoma County, City of Santa Rosa, Alameda County, Cities of Berkeley, Oakland, Union City, Napa County, City of Napa
  • 2008 – present:
    • Contract mediator, trainer, facilitator, conflict coach: Claremont, EAP
      • Northern California public agencies (see above, including behavioral health, environmental health, dental health, Children and Family Services – CPS and foster care and WIC, police, fire, sanitation, public transit – BART and Muni and private commercial and nonprofit organizations, including hospitals (Children’s and UCSF), colleges, museums, community and social service nonprofits, wineries, construction companies and more
    • 2014-present:
      • Institute for the Study of Conflict Transformation (ISCT)
        • Member and acting VP (2019) Board of Directors
        • Developer and founding board member of the ISCT Virtual Institute
          • Innovating online training and webinar design for ISCT
          • Delivering online training, webinars, and facilitation for ISCT
          • Chairing the VI committee for ongoing growth and development
        • Assessor and mentor for new assessors for ISCT mediator certification