Carol Bloom is a professional mediator, facilitator and trainer working nationally and internationally for over twenty years. Carol specializes in workplace mediation, team development and organizational communication and change facilitation. Carol uses the Transformative Mediation model, which focuses on assisting and supporting clients to improve communication and work through conflicts. She is currently serving on the Board of Directors of the Institute for the Study of Conflict Transformation.
In the public sector, Carol has mediated for federal agencies such as the United States Postal Service, the U.S. Forest Service, the Department of Homeland Security Transportation Security Administration and the U.S. Department of Health and Human Service; she’s provided California Bay Area counties and cities with mediation, facilitation, team development, training, and conflict coaching services, including Alameda, San Francisco, Berkeley, Napa, Oakland, and BART (Bay Area Rapid Transit). In the private sector, Carol provides these same services to commercial and nonprofit organizations, hospitals, museums, colleges and businesses.
Carol has trained professional mediators practicing in all sectors (workplace, family, healthcare, government, etc.) in the Netherlands, annually for over fifteen years. Carol has also been a featured presenter at International Conferences on Transformative Mediation in the Netherlands, Ljubljana, Slovenia, Rome, Italy and in Santa Barbara, California.
Carol has a long history of specialization in cross-cultural conflict communication. Starting in the early 1990s, Carol worked internationally with Roma from and in the Balkans, and was the co-founder of the nonprofit: Voice of Roma, in California and in Kosovo. In recent years Carol has been trained both in Transformative Dialogue (process for supporting groups in post conflict settings), Strategies for Trauma Awareness and Resilience (STAR), and was a member of the South Sudan team for the organization Mediators Beyond Borders International. Domestically, Carol has been active in dialogue projects focused on issues related to individual and systemic racism, involvement in a diversity and inclusion professional nonprofit and co-founded the Transforming Historical Harms Project of the Bay Area.
Another endeavor that has inspired Carol recently has been the development of interactive webinars on topics such as: Transformative Mediation: Deepening Practitioner Skills, Mind-mapping and Transformative-based Facilitation, and Bridging the Identity Divide – facilitating dialogue groups online and in person.